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Is Progressive Motorcycle Insurance the Right Choice for Your Bike in 2023? A Comprehensive Review.

Progressive is one of the biggest personal and commercial insurance product providers in the United States. It offers several specialty policies under its automotive banner, including motorcycle insurance.

The company was founded in 1937 by two guys from Cleveland named Jack Green and Joseph Lewis. Since then, it has been listed frequently as one of the nation’s top motorcycle insurance providers.

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Riders can find numerous coverage options for bikes of multiple sizes and classifications while enjoying affordable and competitive rates.

What Are the Coverage Options for Progressive Motorcycle Insurance?

Progressive motorcycle insurance provides policies for all styles and classifications, including mopeds, scooters, and vintage bikes.

One of the unique benefits of a Progressive policy is that riders can choose a complete replacement without depreciation if something happens to the motorcycle when it is new. Riders can cover their general equipment, accessories, or customization investments.

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Each motorcyclist can customize their liability, collision, and comprehensive coverage to fit the limits they need on the road while protecting their bike.

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Claims that cost $500 or less do not count as a first accident if no additional ones are filed for four consecutive years.

Other specialty coverage options include personal belongings, passengers, and trip interruption. Motorcyclists can also have roadside assistance that provides towing and labor if something happens while on the road.

Discounts and Pricing Information

Progressive’s rates are about average for motorcyclists who decide to insure their bike only through this company. From 2019 to 2020, the average cost for liability-only coverage through this insurer ranged from $13.60 per month in North Dakota to $30.35 monthly in Michigan.

Some motorcyclists may qualify for a liability-only policy that starts at $79 per year.

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Several discounts are available for qualifying riders. The easiest way to reduce costs in this area is to attend motorcyclist training classes and have a clean driving record. Progressive lowers the rates for those who pay the policy in full, belong to a motorcycle club or association, or insure multiple bikes on the same contract.

Installing an anti-theft device or additional safety features can lower the quoted rate. Each situation is unique, so the exact price of Progressive insurance depends on the individualized factors that apply to each ride.

How to Report an Insurance Claim with Progressive

Progressive provides an online reporting platform for those who must file a claim. Once the information is submitted, motorcyclists can track its progress through the mobile app or online dashboard.

This is important:

If an accident or collision occurs while riding, starting a claim through the mobile app is possible. You’ll need to answer a few questions to submit the digital paperwork.

  • What type of claim is filed (weather, theft, accident, fire, vandalism)?
  • When did the incident occur?
  • Where was the location of the accident or issue?
  • What vehicles were involved?
  • Who was in the incident?

When your motorcycle is eligible and needs repairs after an accident, Progressive allows you to request an appointment with one of their in-network repair shops.

You may be asked to submit photos, videos, or other materials to support your claim. Some motorcyclists could be asked to speak with a claims representative – that information is shared with you while filing the claim.

The online claims reporting tool is available 24/7.

Pros and Cons of Progressive Motorcycle Insurance

When evaluating Progressive for motorcycle insurance coverage, several pros and cons of this investment are worth considering. Although each situation differs, these generalized advantages and disadvantages apply to most riders.

Should Your Cover Your Motorcycle with Progressive?
Photo Credit: Progressive.com

PROS:

  • Progressive provides more than eight decades of direct experience within the insurance industry, delivering adequate motorcycle insurance from day one.
  • Motorcycle coverage is available across the United States.
  • Progressive offers access to customer service around the clock daily if something happens while riding, including on holidays like Thanksgiving and Christmas.
  • Riders can access their policy information through Progressive’s app. Paperwork access is typically just a tap or two away.
  • The NAIC complaint ratio for Progressive each year is typically below 0.40, which is below average for its industry.

CONS:

  • Although Progressive administers millions of policies, it amasses nearly 1,000 complaints annually through the Better Business Bureau for lack of satisfaction.
  • Total loss coverage only applies as an additional insurance product for new motorcycles. It isn’t a standard component of a rider’s policy.
  • Towing coverage from Progressive only applies if the bike is within 100 feet of the road.
  • Competitions or track days are typically excluded from your insurance coverage when working with Progressive, but racing policies could be available for some riders.
  • A commercial vehicle use policy could be necessary for motorcyclists that use their bikes for business purposes.

Here’s my story with Progressive:

My experience with Progressive was very positive. I had a motorcycle and two vehicles insured through them for nearly 15 years. I’m no longer with them because my family bought a home in a different state. Another provider gave me a better-bundled rate with a lower deductible and more overall protection.

When I had just the motorcycle insurance bundled with the vehicles, it was a fantastic rate. We only had to file a claim once after I hit the interstate median on a snowy day, and the issue was resolved within a week – with payment in hand to complete the repair.

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Progressive Motorcycle Insurance Ratings in Critical Categories

  • Customer Service: 4.5/5. This insurer typically has one of the highest customer service ratings in each of its local markets. You can talk with someone by phone, email, or online at your convenience.
  • Online Tools and Resources: 4/5. Progressive is designed to deliver everything you need online. A comprehensive companion app makes tracking your policy, providing verification cards, or paying your monthly premiums easy.
  • Claims Process: 4/5. You can complete the claims process online or with an agent. It’s a straightforward process that typically requires a few minutes of your time. You’re kept updated on the various stages of the investigation.
  • Coverage Options: 4/5. Progressive offers a strong set of add-on coverage choices, including up to $30k in custom parts and equipment. You can design a policy to meet the needs of most bikes on the road. If you drive them regularly, you should get creative with some antiques or vintage models.
  • Financial Stability: 4/5. Through A.M. Best, Progressive often receives an A+ rating in the markets where motorcycle insurance is available.
  • Additional Features: 4/5. I like how Progressive offers several policy add-ons that let you customize your insurance. Even if you drive a classic, vintage, or antique model, there is something to protect you while on the road.
  • Underwriting Process: 4/5. I found the underwriting process simple and quick. You get to see the rates from other insurers, allowing you to verify what rates are the lowest.
  • Pricing: 4/5. Pricing for a liability-only policy is often less than $100 annually for a motorcyclist with a clean driving record and an older bike model. Only AAA and GEICO have a lower entry-level cost average. You can save hundreds when you need collision, comprehensive, and other add-ons with this provider.
  • Reputation: 4.5/5. Progressive has a strong reputation that includes fulfilling its promises and paying claims quickly. Although the occasional poor encounter occurs, this insurer has one of the highest customer service ratings in the industry.

FAQ About Progressive Motorcycle Insurance

Is CPE Coverage Automatically Included?

Each Progressive policy includes $3,000 of custom parts and equipment coverage with comprehensive and collision insurance. You can use it to cover upgrades, equipment, and more. If that isn’t enough, riders can buy up to $30,000 in CPE protection.

What Does Full Replacement Cost Offer?

The full replacement cost includes the option of a part that automatically applies. That means you don’t need to cover the difference between the depreciated value of the component and what it costs to replace it.

Is There a Disappearing Deductible Option with Progressive?

You’ll receive 25% off your deductible each year you don’t file a claim. It can decrease to $0. Once you need to file, it returns to the original amount on your next renewal.

Is Progressive Insurance Worth the Investment?

Progressive was an early adopter of going paperless with its policy access. Depending on where a rider lives, opening the company’s mobile app to provide insurance information to law enforcement may be possible. This option has been available for two decades.

It is a convenient, straightforward relationship that motorcyclists receive with Progressive. You can choose the appropriate extras for your riding situation to ensure complete coverage is always available.

With nationwide coverage, competitive rates, and numerous possible discounts, Progressive offers an excellent experience for riders of any bike type. It’s worth taking a closer look at what is available if you need to insure a motorcycle today.

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